Shipping policy
Order Processing
Orders are carefully prepared and dispatched within [1–2 working days]. Once your order has been dispatched, you’ll receive a confirmation email with tracking details where available.
Delivery Times
Estimated delivery times will be shown at checkout and may vary depending on your location and the shipping method selected.
Please note that delivery estimates do not include order processing time and may be affected by weekends, bank holidays or circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
International Orders
International orders may be subject to customs duties, taxes or import fees. These charges are the responsibility of the customer and are not included in the order or shipping cost.
Incorrect or Incomplete Address
Please make sure your delivery details are correct before placing your order. Luh cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Need Help?
If you have any questions regarding your delivery, please contact us at contact@luhbrand.com.